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a) Question from Great Yarmouth and District Trades Union Council as follows :-
" In view of the current Universal Credit crisis, would the Council agree to hold a public meeting where agencies and those affected are encouraged to voice their own experience of this new benefit? That Mr Brandon Lewis, our MP is invited to that meeting, to hear first hand the problems faced by residents.
Furthermore, will the Council implement a policy where those eligible, who present themselves to the Council, having been evicted because of sanctions or rent arrears triggered by Universal Credit system, are not considered to have intentionally made themselves homeless? In adopting such a policy, the Council commits to supporting the victims of the Universal Credit system find housing."
In response the Leader of the Council reported that the Council are currently engaged in regular meetings with DWP and supporting agencies to discuss the operational impact of Universal Credit in Great Yarmouth. At a local level we discuss the impact on residents, landlords and ourselves as a Council. Any concerns and suggestions of improvements are fed back to the Universal Credit National Programme Office. We have attended Universal Credit local authority engagement sessions with the DWP in London and discussed the impact of the full service of Universal Credit in Great Yarmouth. These discussions are ongoing and we continue to work with voluntary agencies to secure funding in order to provide impartial advice. We are also working to secure additional resource, targeted at those most vulnerable and least able to manage their claims online from the DWP to improve services further.
We currently have a number of locations across the borough, including the Council, were residents can access the universal credit online and find advice and assistance in managing their Universal Credit claim. As these facilities are in place we do not see the necessity of holding a public meeting at this time which may impact on personal data implications.
In line with legislation and national guidance the Council does not operate any blanket policies when assessing homelessness applications. Each case is decided on the particular facts and circumstances of the household who make application. This will include whether the property that they previously lived in was affordable.
The question of whether we will evict will depend on the individual circumstances of the case. As an example, we have had cases where the tenant has claimed and possibly received Universal Credit and is also in large rent arrears. In addition there have been substantial issues with anti social behaviour e.g. drugs, violence etc. In those cases we will continue the process and have evicted. We have had other cases where we believe the tenant is not in occupation and again we would proceed. The finer categories where tenants have claimed Universal Credit at the end of the eviction process where arrears are already very high, up to £3000 plus, are responsibilities as a Council will depend if the household meets the five tests of homelessness i.e they are eligible, homeless, in priority need, not intentionally homeless and have local connection. In brief, single people with no medical issues would not qualify for assistance but households with children and/or with disabilities probably would unless they caused their own homelessness.
The current state of play is that the process of the claiming appears to be smoother, we are not experiencing the issues around lost forms etc, however, rent arrears are increasing purely due to the increased number of our tenants transferring to Universal Credit.
In accordance with the Constitution Mr Cannell was then entitled to ask one supplementary question as follows :-
" Does the Leader believe that Brandon Lewis MP should get away from the shirt tails of the Prime Minister and take a more active role with regard to Universal Credit issues ?"
In response the Leader reported that he was aware that the MP had been in contact with the relevant Minister for Universal Credit and was fully aware of all issues relating to this matter. The Leader commented that he felt that for the majority of people the process of Universal Credit was working well.