6
The Housing Manager reported that the Quarter 1 Performance report gave an update on current performance for April to June 2107, whereby progress was assessed against targets which were set at the beginning of the financial year. The report also gave an update on the position of key projects which were linked to the Corporate Priorities from The Plan 2015-2020.
A Member raised the issue of Universal Credit and its effect on HNO3, Great Yarmouth Community Housing Rent Collection Rate, claimants were struggling to pay the rent and feed their families and the local Food Banks were running out of food. The Housing Manager reported that the rents team were working hard to keep arrears down whilst offering support to tenants and it was hoped to maintain the collection rate of 98.84% achieved last year.
Members raised concerns regarding HN06 Average Time to Re-Let Local Authority Housing, as they felt that the figure of 51 days was too high. The Housing manager reported that they had been looking at the end to end processes of re-letting Voids and a Voids Policy would be reported to Committee in the coming months.
The Housing Manager reported that the harder to let properties skewed the figures, as did those properties which required substantial remedial works. A member suggested that a separate line be added to represent the longer term void properties to compensate for this.
In regard to HN01, Number of Households still in Temporary Accommodation after Two Months, a Member asked for the number of people involved. The Housing Manager reported that it was usually around 50, but he would check and report the actual figure in the next report.
In regard to HN04, Number of Evictions, the Head of Housing reported that legal advice had been sought to clarify the position of data protection around evictions and a protocol had now been established to inform Ward Councillors of any eviction pending in their ward via an encrypted email service.
RESOLVED:
That the Committee note the report.