Meetings

Meeting Details

Meeting Summary
Scrutiny Committee
2 Apr 2015 - 18:30 to 19:40
Scheduled
Supper Room
Add to my Calendar
  • Documents
  • Attendance
  • Visitors
  • Declarations of Interests

Documents

Agenda

Standard Items
1 APOLOGIES FOR ABSENCE
 
1

Apologies for absence were received from Councillors Collins and Smith.

2 DECLARATIONS OF INTEREST

You have a Disclosable Pecuniary Interest in a matter to be discussed if it relates to something on your Register of Interests form. You must declare the interest and leave the room while the matter is dealt with.

You have a Personal Interest in a matter to be discussed if it affects
•    your well being or financial position
•    that of your family or close friends
•    that of a club or society in which you have a management role
•    that of another public body of which you are a member to a greater extent than others in your ward.
You must declare a personal interest but can speak and vote on the matter.

Whenever you declare an interest you must say why the interest arises, so that it can be included in the minutes. 

2

There were no Declarations of Interest.

3 EXCLUSION OF PUBLIC
In the event of the Committee wishing to exclude the public from the meeting, the following resolution will be moved:-

"That under Section 100(A)(4) of the Local Government Act 1972, the public be excluded from the meeting for the following item of business on the grounds that it involved the likely disclosure of exempt information as defined in paragraph 1 of Part I of Schedule 12(A) of the said Act."

4 pdf MINUTES (139Kb)
To confirm the public minutes of the meeting held on 26 February 2015.

3

The minutes of the meeting held on 26 February 2015 were confirmed, subject to the following amendments to item 8:-

a) Councillor Sutton proposed the following amendment:- " Councillor Sutton estimated that the investment and borrowing for both the Phoenix and Marina Center would take approximately 15 years to be paid off from the savings gained in the reduction in management fee.  Councillor Sutton asked if the repairs and maintenance to the buildings had been included in the projections and whether a new build had been considered.

In response, the Director reported that the method for borrowing and investment was to be included but would be in line with the Councils Treasury Management Strategy.  R and M had been factored into the above figures, and the Cabinet Member (Transformation and Regeneration) reported that there was no appropriate site available for a new build and stressed the importance of the Marina Centre as a visitor attraction centre."  Councillor Fox also asked that the minutes be amended to reflect that he had not been able to put all the questions he wished to ask on his subject through the notice of call in.
5 pdf QUARTER 3 PERFORMANCE REPORT (314Kb)
Report Attached

4

The committee considered the Chief Executive Officers report on the quarter 3 performance. The Policy and Performance Officer reported that the report summarises the key projects and highlights some of the performance measures and recommended actions to be endorsed by Cabinet as follows:-

  • All key projects to be monitored during the next quarter.
  • The four key projects with the current status of amber require enhanced monitoring during the next quarter, with the aim of moving them to a green status. EMT leads and portfolio holders will be responsible for this.
  • All corporate measures to be monitored during the next quarter.
  • Further investigation into the performance measure for Planning to be undertaken with the aim to improve during the next quarter. The Director of Customer Services is to take the lead and liaise with the relevant portfolio holder.
In discussing the report the Chairman referred to Key Project 13 relating to the Sports and Play Strategies and was advised that this matter would be the subject of a further report top be considered in June 2015.

With regard to KP 12 Improving Facilities at the Marina Centre and Phoenix Pool, Councillor Myers asked when decisions on this matter would be made and the committee agreed that the Director of Housing and Neighbourhoods should respond with an answer to this question direct to Councillor Myers.

In respect of the issue regarding the staffing levels in the Strategic Planning section, Councillor asked if whether any progress had been made in filling the vacant post. The Director of Customer Services reported that no staff had been appointed to date but that one post was currently out for advertisement.

RESOLVED

That the Quarter 3 Performance Report be received.

6 pdf REVIEW OF SERVICES PROVIDED BY GYB SERVICES (535Kb)
Report Attached

5

The committee considered the Director of Customer Services and Managing Director GYB Services report on a review of services provided by GYB Services.

Members were advised that GYB Services is a joint venture partnership company between the Borough Council and Norse Commercial Services Ltd and that this arrangement had commenced in 2013 replacing a delegation agreement between the Borough Council and the County Council which commenced in 2003 and was operated by GYBS/ Norse under similar management arrangements to that of the current joint venture company.

The Head of Policy and Development (GYB Services) reported in detail on the following issues:-
  • Governance
  • GYB Services performance 2014/15
- financial performance
- operational performance
- customer satisfaction

  • Future service delivery and performance
The committee also considered the details of the Strategic Service Level Agreements with GYB Services relating to public toilets cleansing service, grounds maintenance and outdoor leisure management service, asset maintenance service, street and beach cleansing service and general management.

In discussing the report Members raised the following issues:-
  •  Councilor Sutton asked for clarification with regard to the dates of GYB Services financial year being realigned with the Borough Councils financial years contained within the business plan.
  • Councillor Myers referred to the 50/50 share if the profit generated and was advised that Borough Councils 50% share is included in the Councils General Fund.
  • With regard to customer satisfaction data, Councillor Sutton commented on the need to understand customer perception of the services being provided. The committee agreed that an update on this particular would be the subject of consideration by the Scrutiny Committee in 3 months time to consider what measures had been put in place by GYB Services to understand customer perception.
  • Councillor Sutton asked about the complaints/compliments section and the Managing Director commented that this was probably no comprehensive but through the customer service center the public were encouraged to contact GYB Services with their comments. The Managing Director also reported that complaints were retained on the system for a number of years.
  • With regard to the project section, Councillor Sutton commented on the issue of charging for sandbags currently being under review. The Head of Policy reported that this was a matter for the Borough Council to determine, and the Director of Customer Services commented that GYBC was the only local authority to currently offer free sandbags to the public.
RESOLVED

That the report on the review of services provided by GYB Services be noted and that further consideration be given in 3 months time to the action being taken with regard to customer perception.




7 pdf SCRUTINY COMMITTEE WORK PROGRAMME 2014-15 (86Kb)
Report Attached

6

The Cabinet Secretary updated on the items currently outstanding in the 2014/15 Work Programme. He reported that following the appointment of the Chairman and the Vice Chairman of the committee for the next municipal year the content of the work programme would be discussed and that a proposed work programme for 2015/16 would be presented to the first meeting of the Scrutiny Committee in the next municipal year.


8 ANY OTHER BUSINESS
To consider any other business as may be determined by the Chairman of the meeting as being of sufficient urgency to warrant consideration.
7

There was no further business to discuss.

Attendance

Attended - Committee Members
Name
No attendance information has been recorded for the meeting.
Attended - Other Members
Name
No other member attendance information has been recorded for the meeting.
Apologies
NameReason for Sending ApologySubstituted By
No apology information has been recorded for the meeting.
Absent
NameReason for AbsenceSubstituted By
No absentee information has been recorded for the meeting.

Declarations of Interests

Member NameItem Ref.DetailsNature of DeclarationAction
No declarations of interest have been entered for this meeting.

Visitors

Visitor Information is not yet available for this meeting
Back to the top